Help Center

Find answers to common questions and learn how to make the most of ClaritiApp

Getting Started

How do I create an account?

Simply click the 'Get Started Free' button on our homepage and enter your email address. You'll receive 3 free credits to try ClaritiApp immediately.

What types of decisions can ClaritiApp help with?

ClaritiApp can help with any decision - career choices, relationship questions, financial decisions, travel plans, and more. Just ask 'What if...' followed by your scenario.

How does the AI analysis work?

Our AI analyzes your decision by considering multiple factors, potential outcomes, and best/worst-case scenarios. It provides personalized insights based on your specific situation.

Subscription & Billing

What's included in the free plan?

The Freemium plan includes 3 free credits, basic AI insights, and email delivery. Perfect for trying out ClaritiApp before upgrading.

How do credits work?

Each decision analysis uses 1 credit. Freemium users get 3 credits total. Monthly subscribers get unlimited credits, and yearly subscribers get unlimited credits plus premium features.

Can I cancel my subscription anytime?

Yes! You can cancel your subscription at any time from your account settings. You'll retain access to premium features until the end of your billing period.

Do you offer refunds?

Yes, we offer a 7-day money-back guarantee for monthly plans and 30-day guarantee for yearly plans. See our Refund Policy for full details.

Using ClaritiApp

How do I ask a good 'What if' question?

Be specific about your situation and what you're considering. For example: 'What if I quit my job to start a freelance business?' rather than 'What if I change careers?'

Can I save and revisit my decisions?

Yes! All your decisions are automatically saved in your account. You can bookmark important ones and set reminders to revisit them later.

How accurate are the AI predictions?

Our AI provides insights based on patterns and data, but remember that all decisions involve uncertainty. Use our analysis as one input in your decision-making process.

Can I share my decision analysis with others?

Currently, decision analyses are private to your account. We're working on sharing features for future updates.

Troubleshooting

I'm not receiving email notifications

Check your spam folder first. If emails are still missing, verify your email address in account settings and ensure notifications are enabled.

The AI response seems incomplete

Try rephrasing your question with more specific details. If the issue persists, contact our support team with your question details.

I can't access my account

Use the 'Forgot Password' link on the login page. If you're still having trouble, contact support with your account email address.

The app is running slowly

Try refreshing your browser or clearing your cache. For persistent issues, contact our technical support team.

Still need help?

Can't find what you're looking for? Our support team is here to help!